Privacy Policy

Information We Collect

We collect the following categories of information, which may be considered personal information when maintained in identifiable form:

• First name and surname, username and password, email address, contact information, country of residence, job title, and other information you provide us when you create an account on the Sites or Fyntex Services, sign-up to receive communications or materials from us, or otherwise submit a form to us;
• Transaction and payment information you provide when purchasing a product or service from us, whether on our Sites or elsewhere. This information may include the information listed above as well as payment information;
• Content and information that you submit when using Fyntex Services; this information includes, for example, information you provide in any blogs or forums on the Sites, comments you add on the Fyntex Service, information you provide when you participate in any interactive features or surveys, and information you submit when filing a support ticket;
• Usage, viewing, logs, metrics and other device and technical data collected when you visit our Sites, use the Fyntex Service as an end user, or open or reply to emails we send. This may include information such as your web request, Internet Protocol ("IP") address, device identifiers, device information (such as OS type or browser type), cookie IDs, referring / exit pages and URLs, interaction information (such as clickstream data), domain names, pages viewed, crash data, and other similar technical data;
• Information about you and your company collected from third party or public sources or that we receive from companies that partner with us to provide products and services; this may include information about you and your company we receive from our advertising and market research partners, who may provide us with information about your interest in and engagement with our online efforts; and
• Location information when you visit our Sites or use our Fyntex services, including location information either provided by a mobile device interacting with one of our sites or applications or associated with your IP address.

We may also collect non-personally identifiable information. We may use both personal information and non-personally identifiable information to create aggregate information.

How We Collect Information From You

We collect information from you when you submit it to us, for example, when you request products, services, or information from us, register for a Fyntex Exchange Center account, register to participate in a webinar on our Site, participate in public forums on the Site, or respond to our customer surveys.

We may also:

• Automatically collect usage, analytics, viewing, logs, metrics and other device and technical data when you access our Sites or use the Fyntex services as an end user. For example, when you access our Sites or log into the Fyntex service, our servers will automatically record certain information about your device and browser, and we may collect usage, clickstream, event data, crash data, and other technical data. We, our partners and our service providers may also use technologies such as cookies, beacons, tags, Local Storage Objects (LSOs) (such as HTML5 and Flash LSOs) and scripts to collect this information. Please request our "Cookie Policy" for further information.
• Obtain information about you from our resellers or other third-party partners, for example, if you purchase access to the Fyntex services through one of these partners;
• Acquire information from public sources or from third-party sources, such as our advertising and market research partners, including to update or enhance the other information collected about you. Local law may require that you authorize the third party to share your information with us before we can acquire it; and
• Automatically acquire information when you reply to or interact with an email we send, such as to track your engagement with our messages or when your replies to our messages contain additional email addresses.

How We Use Information

We may use the information collected to:

• Process your orders and requests and respond to your questions and concerns; for example, if you inquire about our services or submit an application to Fyntex, we may use your data to respond to and process these requests;
• Provide you with products and services, and personalize your experience; for example, we may use information on your prior activities or job function to tailor the features and content on the Fyntex Services or Sites, or we may use technical data to remember your preferences;
• Communicate with you about your account or transactions, and provide you with product-related communications, such as information about new features and policy updates;
• Operate, maintain, analyze, develop, update and improve our Sites, the Fyntex 1031 exchange service, and other products and services we offer;
• Detect, investigate and prevent activities that may violate our policies, including our Acceptable Use Policy, or applicable laws (such as fraud detection and prevention) or that may threaten the security, integrity or availability of our or another party's products, systems and services;
• Send you news, updates, promotions, product information, event announcements, and other marketing communications. Please see the section entitled "Your Controls and Choices" for an explanation of your choices relating to these communications;
• Provide you with and target advertising based on your activity and interests, both on our own Sites and applications and on third-party sites and applications;
• Act pursuant to your consent for a specific purpose not listed in this policy; and
• Perform the activities described in our Cookie Policy.

We also use anonymous information, such as usage data and aggregated data, for other lawful purposes, such as to create blog posts and content that others may find useful.

Sharing Information with Others

We do not share your personal information outside of Fyntex except in certain circumstances, including:

• When you allow us to share the information, such as when you elect to share your personal information with third party partners and providers listed on our Sites, choose to share your personal information with third parties or their sites or platforms, publish information publicly on our Site or the Fyntex Services, or use third-party features on our Site or the Fyntex Service;
• When we cooperate with other companies, such as our partners, to offer joint products and services to you in connection with the Fyntex Services, or when such partners sponsor or participate in our events and conferences;
• When our service providers are providing services on our behalf, such as hosting portions of our Sites or billing you for services you purchase;
• To enforce our terms, agreements, policies or rules, to help protect the security, integrity and availability of our or another party's products, systems and services; to exercise or protect the rights, property, or safety of Fyntex, our users, or others; to comply with legal requirements; or in other cases if we believe in good faith that disclosure is required by law; and
• In connection with a sale, divesture, or transfer of our company or any combination of its products, services, assets, affiliates, and/or businesses.

We may also share anonymous information (such as anonymous usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) for other business purposes.

Your Controls and Choices

• Correcting and Updating Account Information. By logging into your account on our Site and/or the Fyntex Service, you may be able to change certain account information.
• Changing your choices for marketing communications. You can opt-out of the marketing communications we send by clicking the unsubscribe link in the applicable email or by contacting us.
• Cookies and Other Technologies. You may be able to opt-out of certain cookies, targeted advertising and other technologies as specified in our Cookie Policy.

In many circumstances, you can exercise these choices yourself using the tools described above. If you cannot do so, please contact us as indicated in the "Contact Us" section below to discuss your options. We will respond to your request within 30 days.

Children's Privacy

Protecting the privacy of young children is especially important. For that reason, Fyntex does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete the information we have stored as quickly as possible.

Storage and Processing

Your information may be stored and processed in – and we may transfer information to – the U.S. and other countries where Fyntex (including its subsidiaries and affiliates) and our advertising partners and service providers maintain systems and facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, you acknowledge that we may transfer information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

Data Security and Integrity

Fyntex is concerned about the security of your data. We have implemented technical and organizational security measures that are designed to help protect your information from unauthorized access, disclosure, use and modification. Please be aware, though, that despite our efforts, no security measures are perfect or impenetrable.

Data Retention

How long we keep the personal information we collect depends on the type of information, the purpose for which it is used, how sensitive it is, and similar factors. In general, we will retain your personal information for the length of time reasonably needed to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Third Party Sites, Services and Applications

• In General. We are not responsible for the practices employed by websites, applications, or services linked to or from the Fyntex Services or Sites.
• Partner Pages. Some of our partner pages may have the look and feel of being on Fyntex.com; however some information collected on those pages may be collected by, or sent to, our partners.
• Social Media and Commenting Features. Our Site may include social media and commenting features provided by third parties, which may collect your IP address and set a cookie to allow the feature to function properly.
• Notice to End Users of the Fyntex Services. Where the Fyntex Services are made available to you through an organization, that organization is responsible for administering the accounts over which it has control.
• Notice to Users of our Customers' Websites and Digital Products. We are not responsible for our customers' privacy and security practices, which may differ from ours.

California Resident Notices

California Consumer Privacy Act. Effective January 1, 2021, the California Consumer Privacy Act of 2018 ("CCPA") allows consumers who are California residents, upon a verifiable consumer request, to request from a business:

• Delete any personal information about the consumer which the business has collected from the consumer;
• Disclose to the consumer certain information about the personal information that the business collects from the consumer; and
• Direct a business that sells personal information about the consumer to third parties not to sell the consumer's personal information.

Fyntex does not sell any consumer personal information to third parties. To submit a data access or data deletion request, please contact us at (844) 655-1031. Consistent with California law, if you choose to exercise your rights, you will not receive discriminatory treatment by Fyntex.

California's Shine the Light Law. CA Civil Code § 1798.83 permits California residents to request and obtain from Fyntex once a year, free of charge, a list of the third parties to whom Fyntex may have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. As a general policy, Fyntex does not share personal information with third parties for their own direct marketing purposes without your prior consent.

Do Not Track and Cross-Site Tracking

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. In addition, some of our advertising partners, and other third-party services and tools on our Site and/or the Fyntex Service, may use standard technologies, such as cookies, pixel tags, and web beacons, to collect information about your internet activities across websites.

Changes to Our Privacy Policy; Notices

From time-to-time, we may change this privacy policy to accommodate changes to our products, services and companies, new technologies or industry practices, updated regulatory requirements, or for other purposes. We will provide notice to you if these changes are material.

Notices may be by email to the last email address you provided us, by posting notice of such change on our Site or the Fyntex Service, or by other communication channels. You consent to receiving notices in these ways.

Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us or send mail to:

Fyntex, Inc.
1875 S. Winchester Boulevard, Suite 201
Campbell, CA 95008
Phone: 844-655-1031